Vision Statement

Our vision is to become the most trusted and recognised damp and leak investigation company in the UK. We aim to set industry standards for accuracy, professionalism and transparency, building a reputation based on consistent results and exceptional service.

We prioritise quality over volume, growing responsibly while maintaining the high standards and attention to detail that define our work.

Mission Statement

Our mission is simple: to control water and keep it where it should be.

Water ingress can compromise structural integrity, damage finishes, and affect health and comfort. Accurate diagnosis is essential.

We are committed to, Identifying problems at their source, providing clear explanations, delivering practical, effective solutions, protecting buildings and giving clients confidence and peace of mind

Our depth of experience allows us to diagnose issues accurately—even when problems are complex or longstanding. We work with precision and efficiency, ensuring minimal disruption and cost‑effective solutions that address causes, not symptoms.

Although FIXED is a newly established business, it is built on over 20 years of hands‑on industry experience. Our expertise spans how buildings behave, how water penetrates structures, and—most importantly—how to identify the true cause of damp and moisture-related problems.

We specialise in the investigation, diagnosis and resolution of damp and water ingress across:

• Domestic homes

• Residential blocks

• Commercial premises

• Industrial buildings

Rather than offering generic treatments, we focus on detailed inspections and accurate assessments, ensuring every issue is properly understood before solutions are recommended. This approach delivers effective, long‑lasting results and avoids unnecessary or ineffective works.

What sets us apart is the depth of our experience and technical knowledge, gained over two decades working with a wide variety of buildings and construction types. This enables us to diagnose issues accurately, even where problems are complex or longstanding. We work with precision and efficiency, ensuring minimal disruption while maintaining a high level of accuracy. Our cost-effective approach focuses on resolving the cause of the issue rather than treating symptoms, helping our clients avoid unnecessary expense and repeat problems.

Damp hides behind walls, floors, electrics and insulation. It creeps silently while looking harmless on the surface. By the time you notice it, the damage is already spreading - and the cause is almost never where the symptoms appear. Act fast so we can help.

DON’T IGNORE YOUR DAMP

Ignoring your damp could result in:

• Ruined plaster

• Mould growth

• Complaints

• Warped timber

• Electrical hazards

• Big repair bills